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Job Title: Trainee Marketing Assistant
Responsible to: Marketing Manager
Employees Responsible for: None
Location: Aberdeen

Overall Purpose

• To be responsible for ensuring all administration duties within the sales and marketing department are carried out.

Key Result Areas

• Customer file maintenance, ie set up new accounts, change customer details, etc.
• Send for trade references for new accounts
• Send welcome letters, catalogues and any introduction offers
• File account forms and change of customer detail letters

Database and Reports

• Run back order reports for Print
• Maintain customer database
• Update contacts and co-ordinate with Account Managers in relation to updates

Contract Work

• Assist with contract reporting, e.g. contracts about to expire (monthly)
• Binding of contract/tender documentation
• Shred old contract/tender reports and documentation

General

• Type Key Account Manager notes on Progress system
• Clear down notes
• Run various sales’ reports for Account Managers and Sales Manager
• Assist with catalogue creation, sourcing images and data
• Mailing marketing information
• Responsible for office filing duties and to ensure files are organised and tidy, arranging new files as and when required, or destroying out-of-date files as and when required
• Photocopying
• Mail distribution
• Provide reception cover for lunch period and holidays/sickness

Responsible for ensuring the sales and marketing section is kept in a neat and tidy condition

Responsible for ensuring the archive area is maintained for sales and marketing section

Immediately report any safety issues to the Marketing Manager

Capabilities

• A positive and helpful attitude is required in handling all internal and external customers
• Share information with other members of the department
• Continually develop your skills
• Flexible approach to working

• High level of accuracy required
• High level of attention to detail required
• Excellent interpersonal skills
• Pleasant and helpful telephone manner
• Computer literate preferably with good Excel skills